Your business will be more efficient with our zero licence-fee tailored software
Without a bespoke database application, your business is at risk as it probably relies on the knowledge of expert staff using Microsoft Office. Are the following problems familiar?
- You are dependent on job-specific staff who are the only people that know certain procedures
- Time is wasted on laborious, repetitive tasks that should be automatic and instant such as updating order details into spreadsheets, inputting from hand-written time-sheets and sending standard emails to customers and suppliers
- Everyone needs expensive Microsoft Office: How much would you save per annum if they no longer needed it to do their job?
- Your staff can’t do their job outside the office: Access to resources is restricted to the office network. Can they work from home?
- You don’t communicate with customers in a consistent way: Standard emails are not automatically triggered when events occur. E.g. Order confirmation, change of delivery date or a desired product coming into stock.
- Costly human errors occur: Business processes are not automated and fool-proof
- You are not in full control of the business: You can’t readily view processes and intervene in time to head-off problems
- Valuable information isn’t secure: It is easy for staff to make unauthorised copies and you can’t restrict access by user role (e.g. Invoices restricted to Accounts)
- Information is not reliable: User input isn’t validated, information is duplicated in different places and you don’t have an audit trail of changes. Is everyone using the latest information?
- Searching for information is inefficient: It is spread across an uncontrolled mass of emails, documents, paper notes and task lists
- Training staff is time-consuming: Procedures are not automated and simple to follow
- You are not meeting the requirements of ISO9001: You don’t have reliable process records, an audit trail or a controlled method for rolling-out changes to procedures
We will help you to solve these problems with a tailored database application, accessed through web browsers from anywhere in the world. It will provide exactly the functionality you need, no more and no less.
No licence fees and we give you the source code.
What we do
We work closely with you to automate the flow of existing processes such as sales ordering and customer service. By taking the time to understand what staff are doing, why and how, we introduce invaluable business process improvements that eliminate unnecessary work and project a professional image.
These days customers often demand that you meet quality standards by following well-defined, audit-able procedures and processes and producing professional certification. Your bespoke application’s process control and audit trail will help ensure you meet ISO 9000 Quality Managment Standards.
We have recently developed a Manufacturing application to capture engineering test data then generate professional PDF test certification for BSEN 10204 Test Certificates for Stainless Steel Products
Enterprise-grade Multi-company Support
We provide sophisticated multi-company, multi-timezone support if and when you need it:
- Choose your level of integration of business data: e.g. One customer database but separate sales orders for each business
- Each user can be granted access to one or many companies in the organisation and can instantly switch between them without logging out
- Each user has a “log-in” company they see by default
- Timezone settings ensure display of on-screen dates and times in the user’s local timezone
The Cloud or your office server? the choice is yours
We can install you new application on your existing office server or an externally hosted web server (often referred to as “The Cloud”). It runs on either without modification.
- Cloud more suitable where you do not want to manage your own server or your staff are not office-based.
- Office server more suitable where most of your staff are office-based and you already have a server network.
Be assured that our best-practice security and user access restrictions will protect your data at all times.
Ditch the messy, unstructured Excel spreadsheets, Word docs and Access databases
We move your valuable data from legacy documents and databases into one central, efficient database and remove duplications.
We seamlessly integrate with your existing software and web services
Because we understand that you need to keep some packages such as your accounts system, we make sure our software talks to them.
We also connect with web services such as PayPal and ParcelForce to provide “one-click” operations from your new system.
Sage and other off-the shelf software?
Proprietary software will not satisfy your unique business needs because it wasn’t written for you. You will also be required to pay ongoing licence fees.
Proprietary software controls your business because you can’t change how it works by amending the source code. You hope that the next version includes features and fixes you urgently need and doesn’t remove features your business depends upon.
Don’t be taken in by sales people who promise to “customise” it for you. It is actually superficial tinkering at the edges of an unchangeable core product.
The software vendor can increase the licence fee at any time so you might find yourself having to pay much more than you expected in the future.
That’s not all…
- Customer service is readily enhanced by giving clients access to an internet customer “portal”
- Training costs are negligible because your staff already know how to use a web browser
- Our code will never become obsolete or hard to maintain because it is based upon popular and well-supported web standards and you get all the source code under a “Free Software” licence so anyone can alter or extend it. “Free” in this context means free from restriction.
- Industry-standard, Zend Framework PHP software is used extensively
- Third-party software we supply with our application is also Free Software
- Staff are always using the latest version of the software because new features are instantly available to everyone