Sweet Code

Annual Leave

admin — Wed, 25 Aug 2010 08:02:22 +0000

Karim will be on annual leave from 26th August until 13th September. During this time he will be available on his phone in an emergency.

New Service Request Management system at CNC

admin — Tue, 10 Aug 2010 13:22:25 +0000

Sweet Code recently developed a major upgrade to CNC Ltd‘s Service Request Management system to enable better control of the process and performance reporting. This has resulted in improved customer service and satisfaction.

Request process is now managed from logging through to completion
Dashboards for managers and engineers showing status of all requests
Automatic emails to customers at each stage of the process
Monitoring of requests against customer SLAs (service level agreements)
Alerts to managers if there are problems
Management reports show service-desk performance statistics

Training for Brighton 50/100 going well

admin — Mon, 09 Aug 2010 13:16:48 +0000

It’s exactly one year since he broke his back paragliding! Please support him in the 50 mile Brighton bike-ride on 26th September by sponsoring him at http://www.justgiving.com/karimahmed. Everything is going to The British Heart Foundation.

Brighton & Hove Buses marketing data-feed – phase 1 complete

admin — Sun, 08 Aug 2010 16:59:02 +0000

We are pleased to announce that phase one of the B&H Buses marketing data feeds are now working as specified.

Excellent progress at Brighton & Hove Buses

admin — Tue, 03 Aug 2010 09:34:11 +0000

We have now successfully tested 80% of the Marketing Data Feed system and expect to be finished on Wednesday. An interim solution has been developed using the open source MySQL database, SqlYog database manager and the open source FileZilla file transfer client to process and upload marketing data files to the Go Ahead group servers. Sweet Code decided this was the most suitable approach because of the extremely tight dead-lines for getting the process up-and-running.

We expect to develop a fully automated solution in due course that will eliminate the need for any human involvement.

Project extended to other companies in the Go Ahead group

admin — Fri, 30 Jul 2010 19:40:29 +0000

Following the promotion of the data-feed project by Brighton & Hove Bus and Coach Co. to their parent company, Sweet Code have been commissioned to develop data-feed managers for Southern Railway and Go North East

New project for Brighton & Hove Bus Co.

admin — Tue, 27 Jul 2010 14:25:30 +0000

Sweet Code have been appointed to design and develop a new Data Feed Manager to automatically extract data from four MS Access databases and feed it to the GoAhead Group‘s new marketing system. The application will be written in PHP and have a web-browser administration interface for:

encrypted file transfer using SFTP
run schedules to be maintained. e.g. upload customer data on Mon to Fri at 18:00
logs to be viewed. e.g. run times, errors
maintaining feed source and target information. e.g. database, table and field definitions. sftp server and database server log-in details.

The system will include success/exception reporting by email and an authentication process so that only approved staff may access the admin interface.

Glowing testimonial from Brighton & Hove Buses

admin — Mon, 26 Jul 2010 12:11:06 +0000

We are very proud to have received the following testimonial from Matthew Broadbery, IT Systems and Network Manager at B&H Bus & Coach Co.

“Sweet Code helped us integrate two unrelated systems to produce driver statistics that are very important to our Bus running. The work carried out was perfect for our requirements and Sweet Code are now our first point of contact if we require any database related work completed. Highly recommended!”

Sweet Code website now using WordPress

admin — Sun, 25 Jul 2010 12:01:25 +0000

We recently relaunched the Sweet Code website using the WordPress blogging web application. This gives us the flexibility to very quickly change the content and look of the site using a browser-based administration system with login security. We would be happy to provide your business with a WordPress web site based upon one of the thousands of WordPress templates available on the internet and customised for you. Please contact us for further details.

Karim to cycle in Brighton 50/100 in September

admin — Tue, 20 Jul 2010 08:19:53 +0000

Karim Ahmed of Sweet Code is taking part in the Brighton 50/100 cycle ride on 26th September 2010. You can sponsor Karim at his Just Giving site. Thanks for your support.